for High Power
Works with HomeKit
Works with Alexa
Works with Google
I bought a wifi plug and I can't get it to work
Hi, is it the issue that you are unable to add it to your App?
Please kindly try to do as below to add it once again:
Reset the device:
Please long-press power button for 10 seconds, led will blink which indicates reset completely.
If iOS device such as iPhone or iPad:
If Andorid device:
Adding process for Andorid: Open VOCOlinc App=> Click "+"=> Search accessory and click "VOCOlinc-XXX(Model）-XXXXXX（last 6 numbers of Mac address）=> then do according instruction
Moreover, please kindly take note below issues as well:
1) Ensure that your router use DHCP, our device doesn't support static IP address.
2) if your router has any Qos or Firewall, please close during configuring.
3) Ensure that your router use WPA2-personal as the encryption method
4) Please check if your router has Airtime Fairness and/or WMM turned on? If it is turned on, please turn them off
HomeKit seems to be reporting on each of the icons representing VOCOlinc smartplugs that there is an "Update Available". Where do I find the update and how do I deploy it?
Hi, please kindly update firmware via VOCOlinc App.