Refund Policy

30-Day Refund Policy

For any reason, undamaged products can be fully refunded within 30 days after the delivery date to the shipping address. Once the item is returned to Vocolinc's warehouse for inspection, the refund process will begin.

 

Refund Process:

1. Contact support@vocolinc.com for a refund.

2. Support team will reply within one working day. After reaching an agreement, you will be given the required information (such as a refund address).

3. Return the goods.

4. After the goods are received, Vocolinc will arrange a refund within 3 working days.  Customer will recived refund within 5 working days

 Refund Notes:

1. Return product must include all accessories.

2. Products must include all original packaging.

3. For warranty claims not related to product quality, the buyer is responsible for shipping costs; 

4. For warranty claims related to product quality, Vocolinc will refund the full cost of the product. 

 

Refund requests for the30-day return policy expire 30 days after the warranty claim is made. For non-quality-related issues with expired warranties, returns will not be processed!

Contact info:

support@vocolinc.com